Terms of service

Terms of Service

Last updated: 21 September 2026

1. Provider and scope

These Terms of Service ("Terms") apply to all purchases and use of the online store at arytmo.com (the "Store"). The provider is Arytmo, Leonhard Rüegg (sole proprietorship), Eichbühlstrasse 36, 8004 Zürich, Switzerland, email: info@arytmo.com ("Arytmo", "we", "us").

We sell digital products such as sample packs, presets, MIDI files and production tools (the "Products"). The Store is powered by Shopify, but all sales are made directly with Arytmo.

"Consumer" means a person who buys for purposes that are mainly outside their trade, business or profession. By using the Store or placing an order, you agree to these Terms and our Privacy Policy. Mandatory consumer protection rules of your country of residence remain unaffected.

2. Account and age

You must be at least 18 years old, or have your legal guardian's consent, to buy from us. If you create an account, you are responsible for providing accurate information and for keeping your login details secure.

3. Digital products

All Products are digital and non-tangible. No physical goods are shipped. We describe Products as accurately as we can. Minor differences may occur depending on your software or hardware. Technical requirements (for example, a minimum Serum version) are stated on the product page.

4. Conclusion of contract

You place an order by adding Products to your cart and completing the checkout. Before submitting your order, you can review and correct your details in the checkout. Placing your order is an offer to buy. The contract is concluded when we send you an order confirmation by email or make the download available, whichever happens first. We may decline an order for good reason, for example suspected fraud or payment failure.

The contract language is English. The contract details are available in your order confirmation email and, if applicable, your account. Please keep them for your records.

5. Right of withdrawal

If you are a Consumer in the European Union, you have a statutory right to withdraw from your purchase within 14 days without giving a reason. The details, including how to withdraw and a model withdrawal form, are in our Refund & Return Policy. If you withdraw, your licence to the Products ends and you must delete the downloaded files.

6. Prices and payment

Prices are shown in the currency displayed in the Store and include any applicable taxes such as VAT, unless stated otherwise. The price you see when you place your order applies to that order. Price or promotion changes apply only to future orders. Payment is processed through Shopify and the payment providers offered at checkout. Your bank or payment provider may charge currency conversion fees.

7. Delivery

Products are delivered digitally as download links and/or in your account immediately after payment is confirmed. You are responsible for having a device and software that meet the technical requirements stated on the product page. If you have trouble downloading, contact us at info@arytmo.com and we will help.

8. Licence and intellectual property

All content in the Store and Products, including audio, MIDI, presets, graphics and trademarks, is owned by Arytmo or its licensors and protected by copyright and other laws.

When you buy a Product, we grant you a personal, non-exclusive, non-transferable, worldwide, perpetual licence to use the sounds in your own musical works, including commercial releases, without paying royalties and without crediting us.

You may not: (a) resell, share, sublicense or redistribute the Products or their content on their own, as samples, loops or presets, in any sample pack, library, marketplace or subscription service; (b) share the Products with others or upload them to file-sharing services; or (c) use the Products to train artificial intelligence or machine learning models.

If you materially breach this licence, we may end it, subject to mandatory law.

9. Statutory rights and conformity

We are responsible for supplying Products that match their description and work as stated. If a Product is defective or not as described, you have the statutory remedies that apply to you. If you are a Consumer in the EU, this includes the legal guarantee period under your national law, generally at least two years for digital content. Please contact us at info@arytmo.com so we can resolve the issue, for example by fixing the defect, replacing the Product or providing a refund. These Terms do not limit your statutory rights.

10. Liability

We are liable without limitation for intent, gross negligence, injury to life, body or health, and in any other case where liability cannot be excluded or limited under mandatory law. This includes mandatory consumer protection law.

In other cases, our liability is limited to direct damages, and we are not liable for indirect or consequential damages such as lost profits, to the extent permitted by law. This limitation does not apply to Consumers where mandatory consumer law provides otherwise.

11. Third-party tools and links

The Store may use third-party tools or link to third-party websites. We do not control them and, to the extent permitted by law, are not responsible for their content or availability.

12. Relationship with Shopify

Contracts for Products are made between you and Arytmo, not Shopify. Shopify provides the platform and processes data as described in our Privacy Policy.

13. Privacy

We process your personal data as described in our Privacy Policy.

14. Feedback

If you send us feedback or suggestions, you grant us a non-exclusive, worldwide, royalty-free right to use them without obligation to you. Please make sure you have the right to share what you send.

15. Prohibited uses

You may use the Store only lawfully. You may not infringe intellectual property rights, distribute malicious software, send spam, or disrupt the Store.

16. Suspension and termination

We may suspend or close your account, with notice where reasonable, if you materially breach these Terms, for example by unlawfully redistributing Products. Your statutory rights are not affected. Sections 8, 10, 14 and 18 continue to apply after termination.

17. Changes to these Terms

We may update these Terms. Changes apply to orders placed after the update. Your existing purchases remain governed by the Terms in force when you bought. If we make material changes that affect your account, we will notify you by email.

18. Governing law and jurisdiction

These Terms and all contracts under them are governed by Swiss substantive law, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. If you are a Consumer, you also keep the mandatory consumer protection rights of the country where you live.

For business customers, the courts of Zürich, Switzerland have exclusive jurisdiction. If you are a Consumer, you may bring claims in the courts of your country of residence where mandatory law gives you that right, and this clause does not deprive you of it.

19. Severability

If any provision of these Terms is invalid or unenforceable, the remaining provisions stay in effect.

20. Contact

Arytmo, Leonhard Rüegg, Eichbühlstrasse 36, 8004 Zürich, Switzerland, info@arytmo.com