Refund policy
Refund & Return Policy for Digital Products
We sell digital downloads (sample packs, presets and tools) that are delivered immediately after purchase.
Right of withdrawal for consumers in the EU
If you are a consumer in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason. The withdrawal period ends 14 days after the day you made your purchase.
To exercise your right of withdrawal, you can:
- click the "Submit withdrawal" button in the footer at the bottom of any page of our website, or
- send us a clear statement of your decision to withdraw by email to info@arytmo.com. You may use the model withdrawal form below, but you do not have to.
We will confirm receipt of your withdrawal by email.
Effects of withdrawal
If you withdraw, we will reimburse all payments we have received from you without undue delay, and no later than 14 days after the day we receive your withdrawal. We will use the same payment method you used for your purchase, and you will not be charged any fee for the refund. After withdrawing, please delete all downloaded files and stop using them.
Model withdrawal form
To: Arytmo, Leonhard Rüegg, Eichbühlstrasse 36, 8004 Zürich, Switzerland, info@arytmo.com
I hereby give notice that I withdraw from my contract for the supply of the following digital content: ____________
Ordered on: ____________
Order number: ____________
Name of consumer: ____________
Address of consumer: ____________
Date: ____________
Defective or inaccessible products
If you have a problem with a download, or a product is not as described, contact us at info@arytmo.com and we will resolve it promptly. Your statutory rights under applicable consumer law remain unaffected.
Customer support
For questions or download issues, contact info@arytmo.com.
Unauthorized redistribution, sharing or resale of our digital products is prohibited and may result in legal action.